on 04-06-2021 12:14 PM
My WIFI keeps dropping out from most devices, and it keeps doing it more regular now than ever. Doing speed tests when connected has been between 2 and 65 so very erratic. Can't find a number to call to discuss but would like a replacement router to rectify the issue. Have changed filters, have tried changing channels, full reboot and changing SSID all with no success.
If continues with no replacement router or help, will be looking to change supplier.
on 07-06-2021 08:21 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 05-06-2021 09:54 AM
OCE support is available Monday to Friday
Please quote your router type. (DG8041W or SageMcom)
Also will you update your profile to contain your full name and telephone number
Without this support will be unable to locate your account for assistance.