We use cookies on our website. By selecting Accept, you are agreeing to our cookies. Find out more about our cookies
Accept
Reject
Skip to main content

FIbre Support

Get expert support with your Fibre connection.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wifi channel auto changing

jon_newton
First Timer

on ‎10-02-2022 10:10 AM

Message 4 of 4

Hi,

 

As others have raised previously, I am also having a problem with my router changing the 5ghz wifi channel after a period of time. It's picking a channel that is more congested rather than one that has no one else on it resulting in performance problems.

 

Please can 'optimisation' be turned off on my account to prevent this from happening?

 

Thanks,

Jon

Labels:
0 Likes
3 REPLIES 3

Debbie-TalkTalk
Support Team
In response to jon_newton

on ‎10-02-2022 11:24 AM

Message 1 of 4

Hi Jon

 

No problem 🙂

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

jon_newton
First Timer

on ‎10-02-2022 11:15 AM

Message 2 of 4

Thanks Debbie

Jon

Debbie-TalkTalk
Support Team

on ‎10-02-2022 10:59 AM

Message 3 of 4

Hi Jon

 

The WIFI optimisation has now been switched off.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes
© TalkTalk 2021