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Wifi hub firmware update required

Jayca
Team Player
Message 7 of 7

Recently received the new wifi hub and noticed still on firmware version SG4K10001400t.

 

Could you please update me to latest firmware as I need to set static ip address on a couple of devices, tried a reboot but still on original version.

 

Also having read forums it appears the is still a problem with "friendly names" not sticking, is this likely to be addressed in a later update ?

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6 REPLIES 6

Message 1 of 7

Hi Jayca

 

That's great news, thanks for letting us know 🙂

 

Debbie

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Message 2 of 7
Just to confirm after firmware update connection has been rock solid and all "friendly names" entered have remained.
Thank you.

Message 3 of 7

Hi Jayca

 

Thank you 🙂

 

I've now updated your router firmware, please let us know how the connection compares following this.

 

Thanks

 

Debbie

Message 4 of 7

Hi Debbie,

 

Phone number added, must have had wrong specs on as I see that I had entered my account number added by mistake. 

Debbie-TalkTalk
Support Team
Message 5 of 7

Hi Jayca

 

Please can you update your Community Profile to include your TalkTalk telephone number, I can then look into this further.

 

Thanks

 

Debbie

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Divsec
Community Star
Message 6 of 7

Hi @Jayca your post has been flagged for assistance and you should hear during the day, 

I don't work here and all my opinions are my own.