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Wifi hub not connecting

Bundyaston
First Timer
Message 3 of 3

My internet had gone live today but my hub wont connect? Is there anything that may help?

 

A.Bundy
0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Bundyaston

 

Apologies for the delay.

 

I can see that this fault has been raised to Openreach and an engineer visit has been arranged for 11/06/2020 PM (1pm - 6pm)

 

Please let us know how you get on following this visit.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Message 2 of 3

@Bundyaston, you need to complete your community forum profile details for TT staff to identify your account. 

 

Please go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save. 

 

It may take staff a few days to reach your thread. 

Gliwmaeden2, a fellow customer.