FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

You do not have permission to view this directory or page

grant_wilson
First Timer
Message 2 of 2

I have recently moved house and our 'go live' date was today. Instead of being allowed to connect, the following message pops up: 'You do not have permission to view this directory or page'. Please can you give me an update on why this is happening? Thanks.

0 Likes
1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi grant_wilson

 

I'm really sorry to hear this.

 

I've completed a line test which hasn't detected any faults and your line is showing in sync and connected.

 

Are you still experiencing this fault?

 

Thanks

 

Debbie

0 Likes