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dlink dsl-3782 connection refused to mangement webpage.

andrewcairns
Chatterbox
Message 8 of 8

Hi 

 

I have recently recieved a "New" router as my old one wifi failed. This is a DSL-3782 it is working OK but i cannot get in the admin/management webpages. It says connection refused, sometimes popsup the login prompt. i have enterd the admin details from the back of the router but it will not connect. i have tried wifi and wired connections, also tried multiple browseres chrome, IE, Edge, safari but none of them will connect, just says connection refused. i jhave also cleard all cookies and reset the browser to defaults etc.

i have done the factory reset using the rest hole on the back but it is still the same (it did reset and rebbot).

I would like to access the routers webpages to manage devices etc. i used to be able to do this on my other router a huawei model (cant remember the model number).

 

i think i may need a replacement.

 

many thanks

 

Andy

Andy
0 Likes
7 REPLIES 7

Message 1 of 8

Hi Andrew,

 

I'm glad to hear this and thanks for the update 🙂

 

Thanks

 

Message 2 of 8

Hi

 

My replacement router has arrived and is working great. Thank you for your prompt service.

 

I will return my old router using the packaging provided.

 

Kind regards

 

Andrew

Andy
0 Likes

Message 3 of 8

Hi andrewcairns,

 

Great thank you 🙂

 

Thanks

 

0 Likes

Message 4 of 8
Thank you, ill test it and report back.

Andy
0 Likes

Message 5 of 8

Hi Andrew

 

The HG633 router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

Message 6 of 8

 

Hi 

Yes that would be great if you could, i would like to try another if possible.

 

do you need any details.

 

many thanks

 

Andrew

Andy
0 Likes

Debbie-TalkTalk
Support Team
Message 7 of 8

Hi Andy

 

I'm sorry to hear this.

 

Would you like me to send a HG633 router for testing purposes?

 

Thanks

 

Debbie