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fibre broadband outage newtownards BT23 northern ireland

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3 REPLIES 3
brotherdeluxe
Conversation Starter

hi

have gone offline in past 30 mins
live in newtownards area (BT23) of northern ireland
phoneline still operational

is there an outage and if so, what's the latest info?
thanks

Skynet_TX
Community Star

Hi @brotherdeluxe,

 

You can perform a test of your line from the Service Centre, this may give you some more information if there is a known fault.

brotherdeluxe
Conversation Starter

now resolved. seemingly there was an exchange problem which caused an outage for a couple of hours

OCE_Michelle
Community Team - TT Staff

Hi brotherdeluxe,

 

I'm sorry for the delay and thanks for the update. Is your connection still ok at the moment?

 

Thanks