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kenthackery
Popular Poster
Message 8 of 8

keep getting offers to upgrade to it but then when I follow link it says not available.

been with you years and not had a phone plugged in so that's not important as use for internet and Netflix. see offer is only £1  more than what im paying now for broadband, £23 instead of £22. will this price fly up at end of contract ? plus why keep saying not available when it is (watched them fit it and all the offers to trial it to my account )

thanks ken

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7 REPLIES 7

Message 1 of 8
kept going on about "faster fibre" and that after contract it would go to £36
looks like ill stick with my normal bb until something better come a long
just gone £20 to £22 for bb
thanks ken
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Message 2 of 8

Hi kenthackery

 

Our Customer Service Team will take a look at your account and discuss this further with you.

 

Thanks

 

Debbie

Message 3 of 8

Offer in mine but just says not available. Been like it ages now. 
main thing i want to know is will the price jump after contract 

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Message 4 of 8

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Message 5 of 8

Hi kenthackery

 

Does this offer show in My Account? I would suggest contacting our Customer Service Team using the Live Chat facility, they can look into this further for you.

 

Thanks

 

Debbie

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Message 6 of 8

More worried that it’s an offer and will double or something 😆 

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Divsec
Community Star
Message 7 of 8

Hi @kenthackery welcome to the community, who can tell what prices will be in 18 or 24 months time. I'm in the process at the moment and getting thoroughly confused 😅

I don't work here and all my opinions are my own.
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