home move

[Edwardcfho9284]

Hi all supporting team members,

My new home sales stated that there will be a master telephone socket  located in the hallway which is where the BT lines are installed along with the BT internet connections. There is a also a secondary telephone point in the master bedroom.

Do you know I still can continue the TalkTalk internet service(no fibre) at my new home?

If yes, how and when to notify TalkTalk?

Many thanks

Cheuk

[Arne-TalkTalk]

Hi Edwardcfho9284

You will need to contact the homemove team the service will need to be supplied to the new property 

Try 03451720046 or 03451725157

Thank you 

[Skynet_TX]

Hi @Edwardcfho9284,

Info on the home move process can be found here : https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259