Get expert support with your Fibre connection.
on 03-11-2020 07:48 PM
Our internet speed drops of multiple times a day, every day. We keep having "health checks" carried out, which say that we have a weak or unstable line connection, which then gets changed between our local exchange and our home address, we have also had to carry out a master socket test through the use of a micro filter. Me and my partner both work form home and cant cope with the amount of times we are being forced to stop what we are doing. A solution to this ongoing issue would be appreciated.
on 06-11-2020 11:13 AM
Hi VickyJosh,
I'm sorry to hear that you're experiencing problems with your service. I can see that you've had an engineer visit, how did you get on?
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences