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internet speed keeps dropping off

VickyJosh
First Timer
Message 2 of 2

Our internet speed drops of multiple times a day, every day. We keep having "health checks" carried out, which say that we have a weak or unstable line connection, which then gets changed between our local exchange and our home address, we have also had to carry out a master socket test through the use of a micro filter. Me and my partner both work form home and cant cope with the amount of times we are being forced to stop what we are doing. A solution to this ongoing issue would be appreciated.

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1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi VickyJosh,

 

I'm sorry to hear that you're experiencing problems with your service. I can see that you've had an engineer visit, how did you get on?

Chris

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