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need to cancel

hsk1982
First Timer
Message 3 of 3

I was meant to be switching from poptelecom to talktalk fibre  on the 23rd but havent received a router or anything so I would like to cancel my order please as I don't want to be left without internet.

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2 REPLIES 2

Message 1 of 3

hello? can someone help me my go live date is 23rd and I havent received a welcome package or router,no texts or anything,can someone check my order theres no option to even cancel it and I don't want to lose my internet.

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hsk1982
First Timer
Message 2 of 3
I phones up but the man on the phone said he can't cancel it until it go's live which would be too late for me anyway,what kind of service is this? no option to cancel an order.
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