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router failing

Mark75
First Timer
Message 3 of 3

I keep resetting my router but it keeps on going off again. Anyone else experiencing the same issue?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hi Mark75,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

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Divsec
Community Star
Message 2 of 3

Hi @Mark75 welcome to the community your post has been flagged for assistance and you should hear back soon.

 

 

 

In the meantime please check your community profile and add your landline phone number which is used to identify your account. Click avatar top right corner then settings, then wizard. Please don't post personal details here for security reasons. Once this information is in place the OCE team will be able to help you.

I don't work here and all my opinions are my own.