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slow fibre speed

emlana
First Timer
Message 4 of 4

been told my router is faulty after all the checks been done. my speed is around 19 when it should be up to 70s. but i have to pay £30 for a new router !!!

e Williams
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3 REPLIES 3

Message 1 of 4

Hi emlana

 

Please can you also add your TalkTalk telephone number to your Community Profile.

 

Thanks

 

Debbie

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Message 2 of 4

done

e Williams
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Debbie-TalkTalk
Support Team
Message 3 of 4

Hi emlana

 

I'm sorry to hear this.

 

Please can you update your Community profile to include your name, telephone number and alternative contact number, we can then look into this further (Please do not post this information on this thread)

 

Please bump this thread to confirm once your Community profile has been updated.

 

Thanks

 

Debbie
 

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