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talktalk Sagem Wifi hub router not being recognised & internet keeps disconnecting

Running
First Timer
Message 3 of 3

My Router hasn't being recognised since moving house and the internet keeps intermittently disconnecting. I've have three engineers out and no one can fix the issue. 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Running

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look into this further.

 

Thanks

 

Debbie

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ferguson
Community Star
Message 2 of 3

@Running If you would like the support team here to look into this for you it will help if you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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