on 12-01-2022 10:36 AM
Have tried online support however not keeps telling me it does not understand and I can find no way of speaking to anyone.
I have had an unstable connection since Sunday. I find during day especially the get a stable connection for a while then it drops. This is on both worked and wireless devices. Have rebooted device several times and even left it off for the stated 30mins, no joy.
I have 2 pings running continuously on my PC one to the router on local on the 192.168.1.1 address and a mother to BBC.co.uk.
When I lose connection I see a drop on the BBC address however the local 192 does not drop a packet.
What can we do next to stabilise my connection?
on 12-01-2022 11:28 AM
we will pick up your earlier thread and close this as a duplicate report.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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