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unstable Connection

Sparky0904
Popular Poster
Message 2 of 2

Hello,

 

Have tried online support however not keeps telling me it does not understand and I can find no way of speaking to anyone.

 

I have had an unstable connection since Sunday.  I find during day especially the get a stable connection for a while then it drops.  This is on both worked and wireless devices.  Have rebooted device several times and even left it off for the stated 30mins, no joy.

 

I have 2 pings running continuously on my PC one to the router on local on the 192.168.1.1 address and a mother to BBC.co.uk.

 

When I lose connection I see a drop on the BBC address however the local 192 does not drop a packet.

 

What can we do next to stabilise my connection?

 

Thanks,

 

Mark

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi Mark

 

we will pick up your earlier thread and close this as a duplicate report.

 

Thanks  

 

Karl. 

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