Cancellation

[Dunne459]

I've cancelled and switched to Youfibre due to higher speeds.

I got an email saying my Talktalk service will end 25/03/25 which is today. 

My new service is due to be installed on 14 April and I'm worried I will be left without connection as I work from home 

[Arne-TalkTalk]

Hi Dunne459

The switch order shows that the service will transfer on the 14th, So there shouldn't be any loss of service. 

Regards

[ferguson]

If you cancelled directly with TalkTalk then your service will cease on the date stated. I will move this to Billing where it can be more appropriately looked at.