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Cannot cancel FTTP

staceymc1997
First Timer

on ‎02-07-2022 04:06 PM

Message 3 of 3

Very similar to a post a few days ago, I have been trying to cancel FTTP since the day I got it, and I just keep getting past from piller to post. I've tried at least 10 phone calls to various numbers and live chat a few times always being fobbed off my go live date is now in 2 days and I do not want talktalk can some one please cancel this for me before my cooling off period is done!!

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2 REPLIES 2

Arne-TalkTalk
Support Team

on ‎05-07-2022 12:46 PM

Message 1 of 3

Hi staceymc1997

 

Sorry that you are having problems, did you manage to get through to cancel?

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star

on ‎02-07-2022 10:42 PM

Message 2 of 3

Staff will not be back on here before Monday, @staceymc1997.

 

Future Fibre support is supposed to be available on Sunday 9am till 5.30pm.

 

See if you can get through to them on 03451 720088 or try 03451 720074 during those hours.

Gliwmaeden2, a fellow customer.
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