on 23-11-2021 05:11 PM
I have been really happy with my FTTP service, however I have noticed that since 18/11 every evening my ping response times increase and packet loss is seen on my Think Broadband monitor, link below.
Download speed tests dipped to 154mb yesterday evening. Doesn't feel like it should be congestion as before last week there was no difference in the graph at all.
Anyone get any ideas? want to get sorted before the gamers in the house start to notice.
on 24-11-2021 11:41 AM
on 24-11-2021 11:16 AM
on 24-11-2021 10:13 AM
Thank you both for your replies, the speed tests are from a wired connection. I have attached a screen shot from yesterday showing how the download speed drops and ping response times increase during the evening.
before the 18/11 the speed and ping times remained static what ever time of day since this was installed several months ago.
on 24-11-2021 07:08 AM
on 23-11-2021 07:44 PM
Is your connection being heavily used every evening? because its perfectly normal to see latency spikes during this period though packet loss shouldn't be *that* great. I would ask the TT future fibre support team (still phone only?) to investigate, your exchange may have TT capacity issues.