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Fibre connection speed absent!!

SeaEagle
Popular Poster
Message 3 of 3

We have a  TalkTalk Wi-Fi Hub Sagecom Fast5364 
version SG4K10002816t  .

There is no speed status since upgraded to 

on Fibre 65 FTTP.

The renewal service is Excellent

 on both copper line and Fibre line .

Can you  sent upgraded firmware to the router.

If not, please advise.

Thank you .

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2 REPLIES 2

SeaEagle
Popular Poster
Message 1 of 3

Hello Debbie, 

Thank you for the information 🙂

Debbie-TalkTalk
Support Team
Message 2 of 3

Hi SeaEagle

 

Our Products Team are rolling out the new firmware at the moment.

 

The FW update is rolled out overnight so please can you leave your router powered up.

 

Thanks

 

Debbie