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Future Fibre??? When in the Future?

FreddyFibre
Participant
Message 4 of 4

Over 4 months now. 

Stuck orders in my account. Four failed Go Live dates! Failed promises!

Many hours on phone and online chat, passed from one department to another, getting nowhere. I'm still on Fibre 35 package paying more than I should.

Future Fibre? it doesn't look like it's happening for me anytime soon in the Future!

 

 

 

 

 

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3 REPLIES 3

Message 1 of 4

Hi FreddyFibre

 

Sorry there have been problems. 

 

I will ask our provisioning team what happened. 

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Message 2 of 4

Well, today marks the fourth failed, 'no show' go live date!

 04/05/22  13/05/22  27/05/22  07/07/22.

To make matters worse, I've had no communication from TalkTalk to explain why????

 

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Gliwmaeden2
Community Star
Message 3 of 4

There's no point posting new threads for the same issue.

 

Please follow up here:

https://community.talktalk.co.uk/t5/Future-Fibre/FTTP-Free-Upgrade/td-p/2894582#M6182

 

I'll re-escalate that thread and mark this as a duplicate. 

Gliwmaeden2, a fellow customer.
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