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Future fibre 150 viop incoming call cuts off current call.

Mike1952
First Timer
Message 2 of 2

Future fibre 150 with grandstream ht801 voip box went live friday.

Now when on home phone taking a call,,  if someone dials home number, does not get engaged tone, but has ringing tone which cuts off current call. Some times for 5 secs sometimes longer sometimes comes back sometimes locks up....can be reproduced.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Morning,

 

I'm sorry to hear this. I'd recommend Live Chatting our Future Fibre Team directly so they can investigate this for you. The team are available from 9am today.

 

Guide to Future Fibre and FTTP | TalkTalk

 

Thanks

 

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