on 12-01-2022 09:02 PM
Since we have moved over to digital my wifi is terrible. The box on the wall lights are on and the broadband box light is on but devices connected, the wifi keeps dropping.
After it drops off I have to restart my google home devices and when working from I have to use my mobiles data so I can stay on a meeting without any disruptions.
Sometimes it says it cant obtain the IP address.
Can anyone offer any advice?
on 04-04-2022 10:17 AM
The package I'm on (Future Fibre 65) meant that I received the TT Sagemcom router, I retained my landline so I no need for VOIP, however, my understating is that VOIP traffic data is virtually separated (this may well be the same for the adapter), and therefore not accessible using your normal network setting (different IP range), it may well be discoverable with Network Sniffing software.
My home system is a bit over the top and any switch capable of VPNs for VOIP traffic would do, my setup uses Omada TP-Link as a system:
TT Sagemcom > ER605 > TL SG-342 > Tap Points
>TL SG2210MP > Wireless Access Points
> OC200 Cloud Controller
Currently I have a combination of 55 devices on my networks and everything is working just fine
on 04-04-2022 10:16 AM
on 04-04-2022 09:50 AM
I,ve recently had future fibre 150 installed and am interested in the VoIP connection part. When I ordered the package I stipulated that the landline number was retained and TT assured me it would be. I had the new eero 6 router and a analogue phone adapter delivered, and when the Openreach engineer installed the fibre ont we discussed VoIP. The installation went fine ( I already had a Sagecom router, and Some years ago a cat 5e cable network was installed ), when connected the internet started very quickly. The engineer connected the analogue phone adapter to a power point and a lan socket, but it failed to connect. He said it would probably take some hours to start, and sure enough it did.
The analogue phone adapter is a Grandstream device which works ok, but it can’t be reached over the lan?
I noticed on your post and the attachment that you have a home lan, and I wondered if I could ask some questions?
Have you replaced the TT sagem router, if so with what? What other bits and bobs do you have connected to your lan?
The reason I ask is that I am considering updating my lan and router, but am not sure what to buy?
on 17-01-2022 08:26 AM
OK thanks. Have you tried resetting your router to factory default settings? If not then you could give it a try - Restore your router to factory settings - TalkTalk Help & Support
on 14-01-2022 03:50 PM
Yes I have.
When I go to the talktalk service centre it says
We have not been able to identify your router or its software version.
Also when I check devices with issues, it lists most of my devices with a note saying either is facing connectivity issues or struggles to connect to wifi.
on 14-01-2022 03:43 PM
OK thanks. Have you tried just switching the router off and leaving it off for a few minutes (sorry, realise you've probably tried this but best to make sure)
on 14-01-2022 03:33 PM
on 14-01-2022 03:20 PM
on 14-01-2022 02:32 PM
The number I was given is the normal TalkTalk number. I was just told wifi isn't guaranteed... but my wifi was absolutely fine before fibre 65 VoIP. Is there anyone else that can help me? Our wifi is so intermittent that I cant hold a meeting, I cant use the internet on my phone and google homes keep saying there is no internet.
on 13-01-2022 04:30 PM
Sorry I wasnt referring to your post, I was happy you jumped in. It was when I was asked what package I was exactly on, as a newbie I didnt realise people spoke to others that way
on 13-01-2022 04:30 PM
Yes I still have my working copper line, the Openreach engineer said at some point they will receive instruction to remove the jumper enabling the VDSL service, but a functioning line was part of the talktalk deal, even though we rarely use it!
on 13-01-2022 03:43 PM
@redpis if it is not advertised and does not appear to be able to be ordered anywhere that I can find, please do let us know how you managed to get it installed.
What fibre network does it use and who did the installation ?
on 13-01-2022 11:51 AM