on 30-05-2022 09:17 AM
Ok thanks for confirming. I'd recommend Live Chatting our Future Fibre Team directly so that they can look into this further for you. The Live Chat button is at the very bottom of the below Help Guide.
on 30-05-2022 09:10 AM
Yes, I have followed the steps in the help guide, the router is all connected with good speeds just the phone line that doesn’t seem to work with my phone.
on 30-05-2022 08:58 AM
on 30-05-2022 07:03 AM
If your package is specifically with Voip, you should either have the Sagemcom 5464 with the Voip at the back or have been issued an adapter to connect to a router or eero depending on your setup.
If you do require an adapter and one was not supplied, Chat online with our Future Fibre Team and they can help with any missing equipment. You can find the chat link at the bottom of the following page - https://community.talktalk.co.uk/t5/FutureFibre/bd-p/FutureFibre
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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