Has my eero pro been dispatched?

[Jamienoga]

Hi openreach are due to finish installation of my future fibre broadband on Wednesday, which is great but so far I've not received any communication to say my eero pro 6 has been dispatched and will definitely be here with me by Wednesday. On sign up it states that the router will be with you no later than 2 days before which would be Monday.

Can I check this has been dispatched.

[Michelle-TalkTalk]

Hi,

Thanks for confirming this and hopefully it won't take too long for this to arrive. Please let us know how you get on 🙂

Thanks

[Jamienoga]

Thank you Michelle 

I was able to get threw this morning, they checked my email and confirmed that my eero 6 pro was dispatched. Also dispatched a normal talk talk router just in case it does not arrive in time, as there's major delays on the Amazon equipment 

[Michelle-TalkTalk]

Morning,

I'd recommend contacting the Future Fibre directly via Live Chat at 9am as they will be able to look into this further for you.

Your Future Fibre Support Hub

Thanks

[Jamienoga]

No I can't as I've not received any communication with my account number on all I have is. my order number

[Michelle-TalkTalk]

Hello,

Are you able to track the router using the below please?

About your delivery

Thanks