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Has my eero pro been dispatched?

Jamienoga
Chatterbox
Message 6 of 6

Hi openreach are due to finish installation of my future fibre broadband on Wednesday, which is great but so far I've not received any communication to say my eero pro 6 has been dispatched and will definitely be here with me by Wednesday. On sign up it states that the router will be with you no later than 2 days before which would be Monday.

Can I check this has been dispatched.

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5 REPLIES 5

Message 1 of 6

Hi,

 

Thanks for confirming this and hopefully it won't take too long for this to arrive. Please let us know how you get on 🙂

 

Thanks

 

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Message 2 of 6

Thank you Michelle 

I was able to get threw this morning, they checked my email and confirmed that my eero 6 pro was dispatched. Also dispatched a normal talk talk router just in case it does not arrive in time, as there's major delays on the Amazon equipment 

Message 3 of 6

Morning,

 

I'd recommend contacting the Future Fibre directly via Live Chat at 9am as they will be able to look into this further for you.

 

Your Future Fibre Support Hub

 

Thanks

 

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Message 4 of 6

No I can't as I've not received any communication with my account number on all I have is. my order number

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Michelle-TalkTalk
Support Team
Message 5 of 6

Hello,

 

Are you able to track the router using the below please?

 

About your delivery

 

Thanks

 

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