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Help! Installation tomorrow and no equipment

MichaelYoung94
First Timer
Message 2 of 2

Hello,

 

I see my situation is very similar to another poster. I placed an order for Fibre 500 back in April and selected tomorrow as the installation date. I have had no equipment sent or any confirmation that the installation is going ahead tomorrow. Am I to assume it will not go ahead as what happened to the previous poster??

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hello,

 

I'm sorry to hear this. I'd recommend Live Chatting our Future Fibre Team directly as they will be able to look into this for you. The team are available from 9am today and I've included a Help Guide which has the link to the Live Chat Team at the bottom of the page.

 

Guide to Future Fibre and FTTP | TalkTalk

 

Thanks

 

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