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How I get a 4k TV box?

HCKNY72
Chatterbox
Message 4 of 4

I'm an ultra fibre optic customer and not looking to change however my contract is now ended & I'd like the 4k TV system.  But customer service hits brick wall and I've been offered no upgrades or offers. 

 

Anyone know of anything different? 

 

 

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3 REPLIES 3

Message 1 of 4

Hi

 

Sorry to hear this.  As the 4K TV Box is new it may be made available to more customers at some point in the future.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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HCKNY72
Chatterbox
Message 2 of 4

I am a Ultra fibre optic customer and the 4k TV is not available to these customers. We have to wait for the roll.out of TT future fibre as I want to keep my 800+ mbps

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

Call or live chat with our Customer Loyalty team and let them know you'd like to add TalkTalk TV.  A contract renewal would also be required, however you can negotiate a deal and see what offers they have to offer.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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