NEED SOME HELP?

HCKNY72 · ‎27-06-2022

I'm an ultra fibre optic customer and not looking to change however my contract is now ended & I'd like the 4k TV system. But customer service hits brick wall and I've been offered no upgrades or offers.

Anyone know of anything different?

Karl-TalkTalk · ‎08-07-2022

Hi

Sorry to hear this. As the 4K TV Box is new it may be made available to more customers at some point in the future.

Thanks

Karl.

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HCKNY72 · ‎07-07-2022

I am a Ultra fibre optic customer and the 4k TV is not available to these customers. We have to wait for the roll.out of TT future fibre as I want to keep my 800+ mbps

Karl-TalkTalk · ‎27-06-2022

Hi

Call or live chat with our Customer Loyalty team and let them know you'd like to add TalkTalk TV. A contract renewal would also be required, however you can negotiate a deal and see what offers they have to offer.