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No service 6 weeks after installation

Jeni-Thomson
First Timer
Message 2 of 2

Who do you speak to for help. I am getting nowhere 6 weeks after installation of full fibre and not a single iota of service has been had. Spent hours of my life going through  security on chats to then get papped to another department to go through it all again and round and round in circles 

Eero say it's talk talk. Talk talk say it's eero despite having 2 different boxes with same issue?! 

I've even tried to cancel couldn't even get that right

The only communication I get is.. Here's your first bill.

Someone please tell me how to proceed 

Still no happy no Internet. Help me
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1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi Jeni,

 

I've replied on your other thread


Chris

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