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Router Firmware

chloesd1
First Timer
Message 2 of 2

Since 27th April 2022 my Ring cameras have failed to connect to the internet.  I think SG4K100136 is preventing them from connecting to the Ring.com servers.  Please can you revert the firmware.

 

Thanks.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi chloesd1

 

Apologies. Will it be ok If I make a change to the firmware this afternoon?

 

We advise to leave the router switched on without being rebooted whilst we update the FW. This should take no longer than 15 minutes to update.

 

Thanks

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