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Slow dl speed

TexasPete
Team Player

on ‎20-01-2022 08:56 PM

Message 2 of 2

Hi, since installation of FF150 I've always roughly had 75dl and 29ul. Is there someone who can look into why I'm getting near maximum ul speed but nearly half of the download speed. This is straight from the white box via the cable supplied to a laptop. Am I on the wrong profile or something? Thanks

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Michelle-TalkTalk
Support Team

on ‎21-01-2022 07:07 AM

Message 1 of 2

Morning,

 

I'd recommend contacting our Future Fibre Team directly via Live Chat as they will be able to look into this further for you. The Live Chat service opens at 9am.

 

Your Future Fibre Support Hub

 

Thanks

 

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