Hi all, Just an update on the continuing saga in my quest to update my broadband after being first contacted by TalkTalk offering me an update in the first place. I spent 45 minutes on a chat with the fibre team who finally told me they were unable to help me for some reason, I was given a phone number to ring, at first I was reluctant to phone because I kept getting passed from one dept. to another.
On Monday July 4, I phoned the number which took me to another Indian call centre after telling them what my problem was they told me they were unable to help me so they put me through to a UK call centre, I told the young lady what the problem was and after checking she found out that the first appointment of June 17th had been put hold by the second appointment of July 1st, she said she would try to correct this for me as soon as she could, I have not mentioned the phone number this time because my last post was deleted for some reason which I assumed was because of that.
Regards, Ray.
