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Very low upload speeds.

stromderwelt
Chatterbox
Message 4 of 4

Hi there, my upload speed both wired and wifi is under 1 Mbps. I was wondering if there was anyway this could be fixed? 

 

Uploading anything causes the whole internet to lag out and becomes unusable for 10-20 seconds, making all streaming/gaming etc become unusable.

 

Thanks.

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3 REPLIES 3

Message 1 of 4

Hi stromderwelt

 

We don't have a FTTC plan without a landline.

 

Would it be possible to connect the router at the test socket for at least 48hrs without being rebooted so we can see if the speed starts to increase in this set up?

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Message 2 of 4

Hi, no the connection hasn't dropped the router gets reset frequently though to try fix the 0.8 mbps upload speed.

 

Having checked again though the proposed speeds we are getting match the package we have with a landline, if we switch to broadband only with no landline would we get the faster speeds? 

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Debbie-TalkTalk
Support Team
Message 3 of 4

Hi stromderwelt

 

I'm sorry to hear this.

 

I've completed a line test which hasn't detected any faults but I can see re connections on the line and this can affect the speed.

 

Is the connection dropping or has the router been rebooted?

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