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What if I dont want Future Broadband?

anthonydclark
Chatterbox
Message 5 of 5

What if I dont want Future Broadband?

 

My contract is due for renewal in a few months time however it looks like I am in a FTTP area.

All the comparison sites are showing services with FTTP only.

 

However I want to keep my landline number and I have asked until I am blue in the face with Talk Talk that this is required for medical reasons. But they keep telling me to use a mobile.

 

If Talk Talk cant offer a telephone service on FTTP I will have no option but to switch to Vodafone.

Why cant they just carry on with my existing service and price match it against a rival with the copper service?

 

 

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4 REPLIES 4

mrwrighty
Whizz Kid
Message 1 of 5

@anthonydclark VOIP should generally be cheaper than the old copper service. You said you wanted to keep your old phone number so you have no option but to use a VOIP service which moves your number to the cloud. I'm guessing you keep the same TalkTalk calling groups as previously, but thats a guess on my part as I haven't had the chance to migrate to Full Fibre yet.

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Message 2 of 5

Hi anthonydclark

 

We do offer the chance to keep your number.

 

Best option would be to call the loyalty team on 03451720088 The will be able to see what options are available

 

Sorry for any inconvenience caused 

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ferguson
Community Star
Message 3 of 5

We will all be moving on to VOIP services over the next few years.

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anthonydclark
Chatterbox
Message 4 of 5

I am at a loss why Talk Talk put my number on to VOIP like the other providers.

Certainly means I cant TalkTalk to my family or people I know!

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