cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Error messages 400 and 401

Reply
1 REPLY 1
Highlighted
First Timer

Good morning, newbie here and not techy at all. I have spoken to the helplines and they cannot answer me. On two particular sites I use i am getting messages 400 and 401 so am not abl;e to access them. I have been told to disable my scam protection (which I ahve done) I have deleted my browsing and cache and still getting the messages. I spoke to a friend last night and she was able to access my accounts on her EE account so I believe it is something to do with Talk Talk. Can anyone help please

 

Highlighted
Community Team - TT Staff

Hi

 

Scam protection will usually prevent websites such as Team Viewer and other remote control software from being used.  When you say you have disabled Sam protection, did you call in to have this done ?

 

Also, if you log into My Account you can check if things like Kids Safe are active etc.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES