I haven't been in my own place for long, when I first moved in I quickly signed up to a basic broadband package (idiotically). The internet was so bad that I couldn't stream a song without a lag. They sent technicians out and everything! Anyway I call TalkTalk and tell them I want to cancel and the girl said "Oh they may be slowing down your internet so that you upgrade to a fibre package" I was so shocked! I'm convinced she didn't mean to say it out loud! I would have gone for fibre if i knew it was only £3 more anyway. Idiots! best part is i was running a call recorder.. debating next actions. FYI - Fibre better but not speeds promised. TLDR- talktalk slowing me down to force upgrade, got it on call recorder.