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URGENT Asus stopped working after port driver update

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2 REPLIES 2
Ann2009
Conversation Starter

Urgent help please.  We have Asus laptop and updated port driver.  PC now won't start-up!   Anybody has this problem!????   

 

THANKS

KeithFrench
Community Star

Exactly what do you mean by a port driver, wouldn't you be better taking this up with Asus?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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Ann2009
Conversation Starter

Thanks for your reply.  It's not my pc but I think it was just a driver.  I think he is now having to send it back to Asus.  He said it was after downloading new driver from Asus but is not compatible with Windows!  😳   I thought I'd ask the Forum as it might have happened to others - but clearly nobody has seen similar.    Thanks