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1471 OPTION 5 REMOVED

JinstKebe
First Timer
Message 3 of 3

My contract renewal has coincided with recent system maintenance so I'm not sure of the cause. As well as ring tone changes, a caller has complained that they cannot contact me. There is noise on the line. Also option 5 to remove last called is now missing from 1471.

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hello,


 

Can you please update your community profile to include your:

 


  • Name

  • Telephone number

  • Alternative contact number


  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

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Gliwmaeden2
Community Star
Message 2 of 3

Make sure that you add your Talktalk landline number to your community forum profile details, @JinstKebe, for staff to identify your account. 

 

Go via your avatar/name; settings; Launch Profile Wizard. 

Gliwmaeden2, a fellow customer.