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£66 fone bill

rogerjowett
First Timer
Message 3 of 3

my mum is 77 she calls my brother and uncle in England why is the fone bill so much? 

 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi

 

Any customer can log into My Account online and see a full breakdown of their bill detailing any charges.

 

Thanks  

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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martswain
Philosopher
Message 2 of 3

@rogerjowett 

 

Unless she has a calling package, all phone calls are chargeable at 24p per minute, both to landlines and mobiles.

 

If she does have the UK calls package, calls are limited to 60 minutes, after that they become chargeable at the above rate, so just hang up and redial.

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