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All incoming calls are witheld

DanAndrews97
First Timer
Message 4 of 4

Just recently decided to add homephone to my package but all incoming calls are coming up as witheld? Any way of fixing this? I have called 1471 and the phone number is being read out but all calls on display are coming up as witheld.

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3 REPLIES 3

Message 1 of 4

Hi Dan,

 

Thanks for confirming. So if a withheld number calls you and you answer the phone does the call connect ok? Is it just that all numbers aren't showing up on the Caller Display on the phone? Could you try removing Caller Display in your My Account and then once fully removed (this may take up to 2hrs) then try and re-add this again to see if this works please?

 

Thanks

 

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Message 2 of 4

Hi Michelle,

Yes  it is active.

 

Thank you

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Michelle-TalkTalk
Support Team
Message 3 of 4

Hi Dan,

 

Does Caller Display show as active if you log into your My Account?

 

Thanks

 

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