on 26-06-2021 08:59 AM
@AllyM this post is now quite old and has been moved from the Ideas section. You may find other similar posts as staff are tidying up the ideas section.
The OP did not take the advice given to post in the appropriate place, so we can only assume after 2 months they did manage to contact staff and now sorted.
on 25-06-2021 11:55 PM
You can contact TalkTalk by phone on 0345 172 0046 or via live chat here: Our update on Coronavirus - TalkTalk Help & Support (that page also includes the current phone and chat support opening hours)
If you would like staff on this forum to help, you should make sure your forum profile is updated with your personal details and your TalkTalk landline number in order that they are able to access your account (don't post personal details on the thread though), but also bear in mind that support on this forum is not "real time" and staff generally don't work weekends either so it may take a few days to get a reply.
on 10-04-2021 06:40 PM
@pbrooks81 this is the ideas section. If you need help please post in the appropriate Help with your TalkTalk service section.