on 18-08-2021 05:18 PM
Being charged full price for phone boost and should be half price from paying upfront for my broadband for a year.
Fibre 65 charge
12 month contract
Upfront payment made today
*The monthly price of Fibre 65 broadband will rise in April every year, by the rate of inflation plus 3.7%, from 2022.
|Your flexible boosts|
Add and remove these boosts one month at a time
Unlimited UK Calls
£7.00 for 12 months then £14.00 a month thereafter
These amounts will appear on your first bill.
Wi-Fi Hub Black
|One-off total on your first bill||£4.95|
on 24-08-2021 02:54 PM
on 18-08-2021 05:36 PM
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
I have removed your duplicate post to avoid confusion.