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Call divert during fault

RICHCMATHER
Participant
Message 4 of 4

We've had a fault on our line for the last couple of weeks and are unable to make or receive calls. Is it possible for TalkTalk to arrange a 'call divert' to my mobile? 

Richard
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3 REPLIES 3

Message 1 of 4

Hi RICHCMATHER,

 

Did you manage to get this sorted?

Chris

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RICHCMATHER
Participant
Message 2 of 4

Thanks Gliwmaeden2. I will message them.

 

Richard.

Richard

Gliwmaeden2
Community Star
Message 3 of 4

You'll need to ask Talktalk yourself by phoning from a mobile to 03451 720088 or use Chat, @RICHCMATHER:

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

They need to do this as part of support during the fault. Make sure it gets removed once it's resolved. There's a charge for it if you set it up yourself in My Account. 

 

Phone lines and Chat are live from 9am (no phone support on Sunday).

 

Forum staff are not back before Monday. 

Gliwmaeden2, a fellow customer.
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