on 31-07-2021 06:18 PM
My parents live in France and used to be able to call me on my landline but they are now getting screened and blocked by CallSafe.
I tried adding their number to my callsafe list under different formats:
but nothing work, they are still getting screened.
I tried to do it by phone after they tried to call, the voicemail system tells me I have been called by 335.... but CallSafe will not let me enter a number that does not start by 0.
I am running out of ideas, please can you help me?
on 01-08-2021 07:14 PM
OK, thanks for trying. If you would like the support team here to look into this for you it will help if you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.
on 01-08-2021 08:01 AM
Staff will be back from Monday, @Oliroques.
Please look out for a reply on this thread, and I will move the duplicate out of the way.
Your post is in a queue for attention.