on 27-05-2022 09:50 PM
I am writing on behalf of my father who is account holder. The Caller Display on our home cordless phones has stopped working since going fibre optic. My father has called talktalk many times and the issue has not been resolved. During a search I saw this article - https://community.talktalk.co.uk/t5/Home-Phone/Caller-display-not-working/td-p/2634320 and wondering how the issue was fixed and what the network team did?
on 07-06-2022 10:18 AM
There is an open complaint on the account showing that a fault has been found and the back office team are working on it.
They will call when the issue is resolved.
on 31-05-2022 09:11 AM
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 31-05-2022 06:34 AM
on 30-05-2022 04:07 PM
Yesterday ticked disable the call display in my account telephone boosters. Today it is blank and no phone boosts listed. Will see if it appears tomorrow and will then tick enabled. Thank you for your advice.
on 30-05-2022 06:57 AM
on 28-05-2022 10:45 AM
Have you checked if his Caller Display is still enabled in MyAaccount? You could try toggling them off & back on again.
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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