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Caller Display

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15 REPLIES 15
harrij03
Popular Poster

I have not had caller display since May.  I have contacted customer services and technical by chat and on phone to try to get this sorted.  I have tried everything and have now given up.  My husband has a medical problem so we need to see whose calling, as we are both in our late 70's I think talktalk doesn't care, although we have been with them for at lease 10 years.

OCE_Arne
Community Team - TT Staff

Hi @harrij03

 

I will look into this for you and get back to you. 

 

Regards

 

 

OCE_Arne
Community Team - TT Staff

Hi @harrij03

 

Can you retest caller display tonight and let us know. 

 

Thanks

harrij03
Popular Poster

Thank you very much appreciated

harrij03
Popular Poster

Tested late yesterday and this morning but still not working 

OCE_Arne
Community Team - TT Staff
harrij03
Popular Poster
No caller display still
OCE_Arne
Community Team - TT Staff

Thanks we will push this back to our network team to arrange a lift and shift. 

OCE_Arne
Community Team - TT Staff

Hi @harrij03

 

The lift and shift has been ordered for sometime in the next 24 hours. 

 

Will let you know when its completed. 

harrij03
Popular Poster
Thanks
mafrost1
First Timer

@harrij03 wrote:

I have not had caller display since May.  I have contacted customer services and technical by chat and on phone to try to get this sorted.  I have tried everything and have now given up.  My husband has a medical problem so we need to see whose calling, as we are both in our late 70's I think talktalk doesn't care, although we have been with them for at lease 10 years.


 

OCE_Arne
Community Team - TT Staff
harrij03
Popular Poster
Yes it’s working, thanks
OCE_Arne
Community Team - TT Staff
harrij03
Popular Poster

If it happens again do I have to start a new tooic

OCE_Arne
Community Team - TT Staff