on 29-01-2022 11:30 PM
As of Friday 28th Jan 2022, all my incoming calls on the caller display are shown as withheld. The phone is working and I can take a call but the ID shows withheld even from family or friends. I have rung from a mobile and another ( Virgin ) phone with the same result.
on 07-02-2022 07:08 AM
on 02-02-2022 07:40 AM
on 31-01-2022 07:50 AM
I'm sorry to hear this. Have you tried removing Caller Display in your My Account and once this has been removed (this can take a few hours) then re-add this again in your My Account?