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Callsafe again

HairyMcbiker
Conversation Starter
Message 4 of 4

OK so when I first joined I added all the numbers I thought I would need into callsafe, including the doctors.

Today I got a call from the doctors and it had been trapped by callsafe.

When I checked my settings most of the numbers were replaced by withheld number WHY?

 

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3 REPLIES 3

Message 1 of 4

Hi Hi @HairyMcbiker if only knowing the issue led to the solution, in this case it isn't. The only good news is that until they get it working reliably they surely dare not charge for it. 

I don't work here and all my opinions are my own.
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HairyMcbiker
Conversation Starter
Message 2 of 4
That makes sense, since I was leaving but accepted a new contract instead.
But WHY WHY WHY WHY do they destroy the callsafe data?
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Divsec
Community Star
Message 3 of 4

Hi @HairyMcbiker same happened to me, have you renewed your contract recently, that's what did for me. Unfortunately even though I before the excellent function hit the public tt were advised to add a black and white list download /backup function but we were ignored. I'm sorry I cannot offer you a glimmer of hope. 

I don't work here and all my opinions are my own.