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Callsafe yet again has turned itself off

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3 REPLIES 3
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First Timer

I recently tried to delete an unwanted number from Callsafe but the system popped up a box saying there had been a system error. Today I tried again butfound Callsafe completely switched off on my number!This has happened before!!

 

I now have to wait some time before it gets re-enabled and then, I'll bet, I'll have to manually add all my numbers back in yet again. Callsafe seems to be riddled with bugs.

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Community Team - TT Staff

Hi JCECY

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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First Timer

I still cannot delete Callsafe numbers that I no longer want. When I try I get the error in the following...Error.jpg

 

 

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Community Team - TT Staff

Hi JCECY 

 

I can confirm that CallSafe is active on your line,  Does this error happen in All browsers ?