So firstly, I *do* have reminder call enabled on my account.
If I dial *55*0630# I get told I have entered the time incorrectly and to refer to my user manual or contact my service provider. If I just dial *55* and pause, waiting for a prompt, I also get told I have entered the time incorrectly. I've also tried it by entering the digits then pressing dial, as well as entering them after I get my dial tone but it makes no difference.
If I try *56* to try and set a recurring reminder instead I get told that "regular reminder calls have not been enabled.
Has anyone been able to get reminder calls to work properly? Am I missing something? I know it's probably not a common feature but it would be useful for it to work for me.
I started getting exactly the same problem just over a week ago. The service always used to work OK.
I've reported the problem - a week ago and was told that the system needed to update across the network and wouold take about a week. Still not working and was told to check it again tomorrow. Very frustrating.
Thanks for that. Found Call Safe on the web page and can't find any numbers that I am supposed to have blocked. However, strangely it claims that two numbers were entered on the day my reminder call service stopped working. There are no details of the numbers though.
In desperation I tried to turn off Call Safe in "manage my call safe" but when I check again it seems to have been turned back on. I don't really need Call Safe but I DO need Reminder Calls.
If CallSafe is also enabled for your home 'phone landline you'll need to allow your own 'phone number to enable the reminder calls to pass direct through CallSafe.
To enable free Reminder Calls
If also using CallSafe enter your full landline 'phone number in the Allowed list.
(your full landline 'phone number is shown in MyAccount)
To set up a one-off Reminder Call
To deactivate all Reminder Calls
(1) A message saying "regular reminder calls have not been enabled" means this feature is not available at your telephone exchange.